Marketplace Leads

Job Description

Ecom Professionals is seeking a skilled Marketplace Lead to oversee and optimize our presence on major online marketplaces, including Amazon and eBay. The ideal candidate applies marketplace strategy and growth hacking techniques to enhance account performance and drive sales growth. This role requires a strong understanding of marketplace tools such as Amazon Seller Central and eBay Seller Hub, enabling precise management of seller accounts and ensuring compliance with marketplace standards. The candidate is responsible for daily monitoring of account health, managing customer reviews, and swiftly addressing any marketplace violations to maintain a positive brand reputation. With two years of experience, the Marketplace Lead will deeply analyze performance metrics and employ strategies to secure advantageous Buy Box positioning, optimize pricing, and forecast inventory needs. This independent role encourages proactive coordination with the catalog team to ensure listing accuracy and accuracy in product descriptions to meet customer expectations and marketplace guidelines.
Responsibilities
 

• Monitor daily performance and health of Amazon and eBay seller accounts using Amazon Seller Central and eBay Seller Hub.
• Manage customer reviews and respond effectively to maintain high customer satisfaction.
• Identify and resolve marketplace violations to comply with Amazon and eBay policies.
• Develop and execute strategies to win and retain the Buy Box on Amazon marketplaces.
• Optimize product pricing to enhance competitive positioning and maximize profitability.
• Forecast inventory requirements based on sales data, market trends, and promotional campaigns.
• Coordinate closely with the catalog team to ensure product listings are accurate, complete, and aligned with marketplace standards.
• Track and analyze performance metrics to identify growth opportunities and areas for improvement.
• Implement Amazon advertising campaigns, including Pay-Per-Click (PPC) strategies, to drive targeted traffic and increase sales.
• Manage inventory efficiently to avoid stockouts or overstock situations that could impact sales and account health.