Team Manager

About the Role

Propstar Technologies is seeking a strategic and results-oriented Team Manager to lead and optimize team performance across operations. The ideal candidate will be responsible for driving productivity, ensuring consistent achievement of targets, and maintaining high standards of performance, accountability, and discipline.

This role requires strong leadership capability, operational oversight, and the ability to manage people, processes, and performance in a fast-paced, performance-driven environment.

Key Responsibilities

• Lead and oversee daily team operations to ensure achievement of KPIs and business targets

• Monitor team performance, productivity, and quality benchmarks

• Coach, mentor, and develop team members to enhance performance and capabilities

• Conduct structured performance evaluations and provide actionable feedback

• Ensure strict adherence to company policies, procedures, and operational standards

• Identify operational gaps and implement effective, data-driven solutions

• Maintain accurate performance reports, dashboards, and analytics

• Collaborate with senior management and cross-functional teams for alignment

• Drive process improvements to enhance efficiency and overall team output

• Foster a disciplined, motivated, and high-performance team culture

Required Qualifications

• Proven experience in team management, operations management, or a similar leadership role

• Strong leadership, decision-making, and people management skills

• Demonstrated ability to manage KPIs, targets, and performance metrics

• Excellent problem-solving, organizational, and analytical abilities

• Strong communication and stakeholder management skills

• Ability to manage multiple priorities and lead diverse teams effectively

Preferred Qualifications

• Experience in sales, operations, or call center environments

• Familiarity with performance tracking systems and reporting tools

• Experience working in fast-paced, target-driven organizations

Why Join Propstar Technologies?

• Lead high-performing teams that directly impact business outcomes

• Be part of a growth-focused and performance-driven organization

• Access leadership development and career advancement opportunities

• Contribute to building scalable and efficient operational frameworks

• Competitive and market-aligned compensation structure

• Performance-based incentives and recognition programs

• Exposure to international clients and global business operations

• Structured career progression and internal promotion opportunities

• Collaborative, professional, and growth-oriented work culture

• Continuous learning, training, and skill development support

• Opportunity to work on high-impact projects and strategic initiatives

• Stable, long-term career opportunities within a rapidly growing organization

📍 Location: Main Shahrah-e-Faisal, PECHS Block 6, Karachi

🕒 Shift Timings: 7:00 PM – 4:00 AM