Operations Associate

About the job

Role: Operations Associate

At Humiint, we help businesses scale responsibly by connecting them with expert leaders in compliance, legal, finance, operations, and strategy. But to connect the best leaders with the right companies, we need a seamless engine running behind the scenes.

We are actively seeking skilled Operations Associate to join our expert network. In this role, you will be the backbone for our clients - startups and SMBs that are growing fast and need order amidst the chaos. You will be deployed to help companies streamline workflows, implement tools, and execute day-to-day administrative and operational functions.

This role is perfect for process-driven "doers" who want to support multiple high-growth companies without the friction of constantly hunting for new clients. If you are a master of organization, a wizard with productivity tools, and love checking boxes off a to-do list, this is your chance to be the engine behind the next generation of business success.

Your responsibilities with clients may include:

• Process Implementation: Building and maintaining Standard Operating Procedures (SOPs) for client teams to ensure consistency as they scale.
• Tech Stack Management: Setting up and managing operational tools for clients (e.g., Notion, HubSpot, Asana, Monday.com, or Salesforce).
• Project Coordination: Tracking deliverables, managing timelines, and ensuring cross-functional teams stay aligned on key initiatives.
• Data & Reporting: Maintaining database hygiene, generating weekly operational reports, and tracking KPIs for leadership review.
• Onboarding & Team Support: assisting with the logistical onboarding of new hires, vendor management, and contract administration.
• Meeting & Document Management: Preparing agendas, taking minutes, and organizing digital file structures so information is accessible and secure.
• Execution Support: acting as the "right hand" to the COO or Founder, handling ad-hoc operational tasks to free up executive time.

Required qualities may include:

• Proven Operational Experience: Background in business operations, project management, or executive assistance, preferably within high-growth or startup environments.
• Tech Versatility: High proficiency in modern remote-work stacks (e.g., Slack, Zoom, Google Workspace) and project management tools.
• Systems Thinker: You don't just solve a problem once; you build a system so it doesn't happen again.
• Adaptability: The ability to jump into a new client’s environment, understand their specific context quickly, and start adding value immediately.
• Self-Starter: Comfortable working independently in a remote setting with minimal supervision.
• Service-Oriented: A proactive attitude with a focus on clearing roadblocks for the client’s team.
• Experience working as a freelancer, contractor, or fractional support is a strong plus.

Additional Information

• Ability to set your own pricing
• Remote work
• Flexible schedule

At Humiint, we believe operations isn't just about tasks—it's about creating the clarity and space for businesses to thrive. To find out more, visit us here: www.humiint.com.