Customer Support Representative

Fixdar is looking for a dedicated and customer-focused Customer Support Representative to join our team. The ideal candidate will be responsible for handling customer queries, resolving complaints, and ensuring a smooth customer experience.

Key Responsibilities:

• Respond to customer inquiries via calls & WhatsApp
• Handle complaints and provide timely resolutions
• Maintain customer records and update systems regularly
• Coordinate with internal teams for service-related issues
• Ensure customer satisfaction and follow-ups

Requirements:

• Good communication skills (Urdu & English)
• Basic computer knowledge
• Prior experience in customer support is preferred
• Ability to handle pressure and multitask

Job Title: Customer Support Representative
Company: Fixdar
Location: Gulistan-e-Johar Block-7, Karachi
Salary: PKR 40,000 – 50,000

Pay: Rs40,000.00 - Rs50,000.00 per hour

Work Location: In person