Customer Service Agents - CSR- Gulshan

This opportunity is based in Gulshan e Iqbal and requires on-site presence. The role is suitable for candidates with O Levels, A Levels, or Intermediate qualifications. It involves working night shifts and offers both full-time and part-time schedules. The position emphasizes strong communication skills, professionalism, and the ability to engage effectively in a team environment.

Key Responsibilities:
- Communicate clearly and confidently in spoken English.
- Demonstrate excellent listening and interpersonal skills to interact effectively with colleagues and clients.
- Maintain punctuality and a professional attitude throughout working hours.
- Adapt to night shift schedules comfortably and consistently.
- Participate actively in training sessions and apply learned skills on the job.

Required Qualifications:
- Minimum qualification of Intermediate, A-Level, or Graduate degree.
- Fluency in English is mandatory to ensure clear communication.
- Strong verbal communication and interpersonal abilities.
- Confidence and professionalism in all interactions.
- Willingness and ability to work night shifts as per the assigned schedule.

Preferred Qualifications and Benefits:
- Candidates with prior experience in similar roles will be preferred, though not mandatory.
- The role is not sales-oriented and does not involve target-based performance pressures.
- Attractive incentives and performance-based bonuses are offered to reward dedication and results.
- Attendance allowance is provided to encourage consistent presence.
- Opportunities for training and professional development are available to support career growth.

Shift Timings:
- Full-time shifts include: 7:00 PM to 4:00 AM, 8:00 PM to 4:00 AM, and 9:00 PM to 4:00 AM.
- Part-time shift is from 7:00 PM to 1:30 AM.

Compensation:
- Starting pay is Rs40,000 per month, with additional incentives based on performance.

Candidates should be prepared to work on-site in Gulshan e Iqbal and must be fluent in English. During the application process, candidates will be asked about their residential location within Karachi to ensure logistical suitability. This role offers a professional environment with growth opportunities and a supportive work culture.