Cashier

Full job description

Job Description – Cashier

Position: Cashier
Location: Karachi
Department: Front of House (FOH)
Employment Type: Full-Time

Job Summary

We are looking for a reliable, customer-focused, and detail-oriented Cashier to join our team in Karachi. The ideal candidate will be responsible for processing customer transactions accurately, handling cash and digital payments, maintaining accurate sales records, and delivering excellent customer service while ensuring compliance with company policies and operational standards.

Key Responsibilities

• Greet customers professionally and provide excellent customer service.
• Process cash, credit/debit card, and digital payment transactions accurately.
• Operate the Point of Sale (POS) system efficiently.
• Issue receipts, process refunds, and handle exchanges in accordance with company policies.
• Balance the cash drawer at the beginning and end of each shift.
• Maintain accurate cash handling and daily sales records.
• Ensure all transactions are processed accurately and securely.
• Coordinate with the FOH and BOH teams to ensure smooth order processing.
• Resolve customer payment inquiries and escalate issues when required.
• Maintain cleanliness and organization of the cashier counter.
• Report cash discrepancies, POS issues, or suspicious transactions to the supervisor.
• Follow company SOPs, cash handling procedures, and security policies.
• Perform opening and closing cashier duties.
• Carry out any other responsibilities assigned by management.

Requirements

• Minimum Intermediate or equivalent qualification.
• 1–2 years of experience as a Cashier or in a customer service role is preferred.
• Experience using POS systems and handling cash transactions.
• Basic computer skills and good numerical accuracy.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Willingness to work flexible shifts, including weekends and public holidays.

Key Skills

• Cash Handling
• POS System Operation
• Customer Service
• Numerical Accuracy
• Communication Skills
• Attention to Detail
• Time Management
• Problem Solving
• Teamwork
• Integrity & Accountability

Benefits

• Competitive Salary
• Annual Leave & Company Benefits (as per policy)
• Career Growth Opportunities
• Professional Working Environment

Location

Karachi, Pakistan

Pay: Rs35,000.00 - Rs45,000.00 per month

Work Location: In person