Project Manager

Hugo Bank is seeking a highly skilled Project Manager to lead complex, large-scale transformation programs within the banking and financial services sector. The ideal candidate holds a Bachelors or Masters degree in Computer Science, Engineering, Business Administration, or a related field and brings 10 to 15 years of extensive project and program management experience, including at least five years in a senior PMO leadership role. This role requires expertise in PMO governance, risk management, compliance, and regulatory frameworks, with a strong focus on ensuring operational resilience and cybersecurity within regulated environments. This position involves managing a dedicated team of five professionals and demands a leader who can expertly coordinate with multiple stakeholders, manage vendors, and oversee multi-vendor enterprise-scale projects with cross-functional complexities. Candidates must demonstrate mastery in various project delivery methodologies, including PMP, PRINCE2, Agile (Scrum/Kanban), and hybrid models, and possess hands-on experience with project management and portfolio tools such as Jira, MS Project, and ServiceNow PPM. Excellent communication, negotiation, and stakeholder management skills are essential to effectively drive governance, establish steering committees, and deliver portfolio reporting that supports the bank's strategic objectives.
Responsibilities
 

• Lead and manage large-scale transformation programs from initiation through delivery, ensuring alignment with business goals and regulatory requirements.
• Oversee a team of five project professionals, providing leadership, guidance, and support to achieve project milestones and objectives.
• Develop and implement comprehensive project schedules, resource plans, and budgets while maintaining rigorous control over scope, timelines, and costs.
• Establish and enforce PMO governance frameworks that support disciplined project execution, risk management, compliance, and audit readiness.
• Coordinate with internal and external stakeholders, including senior executives, regulatory bodies, and vendors, to facilitate seamless collaboration and communication.
• Drive effective vendor management practices, including contract negotiation, performance monitoring, and conflict resolution to ensure optimal service delivery.
• Utilize advanced project management tools such as Jira, MS Project, and ServiceNow PPM to monitor project progress, report status, and manage issues and risks proactively.
• Apply deep knowledge of banking domains such as digital banking, core banking transformation, regulatory reporting, risk, and compliance to ensure projects meet domain-specific requirements.
• Facilitate decision-making processes by analyzing project data, identifying risks and opportunities, and recommending solutions to complex challenges.
• Champion the adoption of project management methodologies including PMP, PRINCE2, Agile frameworks, and hybrid delivery models to enhance project delivery efficiency and effectiveness.
• Lead the formation and operation of governance bodies such as steering committees and portfolio review boards to maintain stakeholder alignment and project transparency.
• Ensure all project activities adhere to rigorous governance standards, audit requirements, and regulatory frameworks to maintain compliance and operational integrity.
• Promote enterprise architecture principles and cybersecurity best practices across projects to support the bank's operational resilience and security posture.
• Continuously improve PMO processes, tools, and practices based on lessons learned and evolving industry standards.