Office Assistant/Reporting Analyst

Full job description

Education: BCOM / BA

Experience: 0-1 year of experience

Job Responsibilities:

• Make sure complaints are resolve within TAT
• Strong coordination with field operations/support team over email/phone to keep apprising client about the complaint status
• Sharing daily/weekly reports to client
• Client-facing experience
• Evaluate alternatives, and recommend or adopt effective courses of action to improve KPIs of clients which depends on IPL services.

Required Skills:

• Tendency to work under pressure and resolve issues within given time lines .
• Microsoft Excel (expert)

Job Types: Full-time, Contract

Pay: Rs40,000.00 - Rs45,000.00 per month

Work Location: In person