Receptionist cum IT Support Specialist (Morning Shift)

Active8 Wireless is a fast-growing US-based company operating 400+ Metro by T-Mobile retail stores across the United States. Our Karachi-based back office plays a vital role in supporting US operations through strategic insight, data analysis, and operational excellence.

Job Summary We are seeking a professional, adaptable, and tech-savvy Receptionist cum IT Support Specialist to join our team at RJ Mall, Karachi, for the Morning Shift. The ideal candidate will be the primary face of our office, managing front desk operations while taking ownership of basic IT support and administrative tasks to keep our daily operations running seamlessly.

Location Onsite – RJ Mall, Karachi

Working Schedule

• Days: Monday to Saturday (6 days a week)
• Shift: Morning Shift

Key Responsibilities

Front Desk & Administrative Support (Primary Focus)

• Greet visitors, candidates, and staff warmly while maintaining a professional front desk environment
• Manage visitor logs, candidate check-ins, and general front desk correspondence
• Handle incoming inquiries via phone and email in a timely, professional manner
• Assist HR and Operations teams with routine administrative tasks as needed

IT & Technical Support (Secondary Focus)

• Perform basic IT troubleshooting for desktop computers, printers, scanners, and office networks
• Assist with user account setups, software installations, and peripheral configurations for new hires
• Liaise with the core IT team to escalate and resolve complex network or hardware issues
• Maintain an organized inventory of office IT equipment and assets

Requirements

• Proven experience as a Receptionist or Front Desk Executive (prior exposure to basic IT support is a major plus)
• Strong verbal and written communication skills
• Proficiency in MS Office Suite, email management, and basic software applications
• Solid foundational knowledge of hardware troubleshooting, networking basics, and computer systems
• Punctual, presentable, and capable of multi-tasking effectively in a fast-paced environment

What We Offer

• Long-term career growth with a stable and expanding US-based organization
• Competitive salary package with performance-driven opportunities
• Collaborative, professional, and friendly work culture
• Direct exposure to international retail operations and dynamic back-office workflows
• Continuous learning and skill enhancement opportunities

Pay: Up to Rs60,000.00 per month

Work Location: In person