Front Desk Officer

About the job

We are Hiring

Position: Front Desk Officer

We are seeking a professional, well-presented, and customer-oriented Front Desk Officer to enhance our front-office operations and support daily administrative functions.

Key Responsibilities: 

1. Share quotations and estimate with multiple hospitals on a daily basis via WhatsApp and email.

 

• Deal with walk-in patients and customers.
• Receive and dispatch courier documents and maintain proper records.
• Maintain proper filing and documentation of relevant records.
  
  
   

5. Process and coordinate patient refunds as required.

• Resolve queries and concerns from hospitals and patients in a timely and professional manner.
• Attend phone calls and WhatsApp messages and ensure timely responses to queries.
• Coordinate with relevant departments to resolve customer and hospital-related issues.
• Perform any other tasks assigned by the concerned department or management.
  
  
   

Requirements & Qualifications

• Education: Minimum B.Com (Bachelor of Commerce) or equivalent degree.
• Experience: Minimum 1 year of front desk or reception experience.
• Technical Skills: Proficiency in MS Excel and basic computer operations.
• Core Competencies: Strong communication, customer service, call handling, and multitasking abilities.
• Professional Attributes: Professional, organized, punctual, and reliable demeanor.
  
  
   

Interested candidates may share their CVs at:

careers@rech.com.pk by mentioning the position title in subject Line.