IT System and network Engineer

Job Description

Manage and support Microsoft Windows Server environment (Active Directory, DNS, DHCP, Group Policies)

Handle user account management, access control, and system administration tasks

Support and maintain network infrastructure including switches, LAN/WAN connectivity, and basic configurations

Assist in firewall administration including user access, VPN setup, basic security policies, and monitoring

Support virtualization environment (VMware / Hyper-V) for routine operations and monitoring

Assist in server hardware monitoring and management (iLO or similar tools)

Perform routine backup operations and monitor backup jobs to ensure data protection

Assist in basic backup restoration activities when required

Support access control systems and CCTV operations

Assist in IP PBX system administration and telephony support

Provide day-to-day IT support to end users including software installation, troubleshooting, and system setup

Provide remote support to users when required

Maintain IT asset inventory and system documentation

Coordinate with external vendors for routine support and maintenance activities

Monitor systems and assist in ensuring smooth IT operations

Support implementation of IT policies and procedures

Requirements

3–5 years of hands-on experience in IT systems and network support

Good knowledge of Microsoft Server, Active Directory, and networking fundamentals

Experience with switches, firewall administration, and end-user support

Basic understanding of virtualization platforms (VMware / Hyper-V)

Familiarity with server management tools (iLO / iDRAC or similar)

Basic understanding of backup concepts and monitoring

Basic understanding of access control, CCTV, and PBX systems

Strong troubleshooting and problem-solving skills

Ability to work independently and handle routine IT operations