Ward Coordinator

Job details

Rs 35,000 - Rs 40,000 a month

Contract

Karachi

Full job description

Job Type: Full-Time
Working Hours: 8 hours per day (Rotational Shift)
Experience: Minimum 2 years of relevant experience; hospital experience preferred
Qualification: Graduate

Job Summary

Imam Clinic is seeking a responsible, organized, and patient-focused Ward Coordinator to oversee day-to-day ward operations and ensure smooth coordination between nursing staff, housekeeping, linen services, engineering, and other hospital departments. The successful candidate will help maintain ward readiness, cleanliness, patient comfort, timely issue resolution, and efficient patient transfers while ensuring that operational activities run smoothly.

Key Responsibilities

• Ward Operations: Coordinate daily ward activities to ensure efficient workflow and smooth functioning of assigned wards.
• Patient Admission and Discharge: Support the admission and discharge process, ensure room readiness, verify required room accessories, and coordinate timely handovers.
• Room Readiness and Turnover: Ensure rooms are cleaned, prepared, and ready for new admissions following patient discharge.
• Daily Ward Rounds: Conduct regular rounds to monitor cleanliness, room readiness, linen availability, pending complaints, and other operational requirements.
• Housekeeping Coordination: Coordinate with housekeeping staff to ensure timely cleaning, sanitation, and maintenance of ward cleanliness standards.
• Linen Management: Monitor linen availability, cleanliness, and timely exchange. Coordinate with the linen department for replenishment and replacement.
• Patient and Attendant Complaints: Record, track, and follow up on complaints related to housekeeping, room facilities, and ward services until resolution.
• Maintenance Coordination: Report and follow up on maintenance issues with the Engineering Department and escalate unresolved issues to the appropriate supervisor.
• Patient Shifting and Transfers: Coordinate patient transfers between rooms, wards, and departments in collaboration with nursing staff and relevant support teams.
• Interdepartmental Coordination: Maintain effective communication with Nursing, Housekeeping, Engineering, Linen Services, Front Desk, and other relevant departments.
• Administrative Support: Maintain accurate records of ward inspections, pending issues, complaints, and follow-up actions.
• Escalation and Reporting: Report unresolved complaints, operational delays, and critical service issues to the Manager on Duty (MOD) or relevant management.
• Patient Experience: Help ensure a clean, comfortable, safe, and well-organized environment for patients and their attendants.

Requirements

• Bachelor's degree or equivalent graduate qualification.
• Minimum 2 years of relevant work experience; hospital or healthcare experience preferred.
• Strong communication, coordination, and interpersonal skills.
• Good organizational and time-management abilities.
• Ability to manage multiple tasks and follow up on pending issues.
• Strong problem-solving skills and attention to detail.
• Ability to work rotational shifts in a hospital environment.
• Professional attitude, teamwork, and a patient-focused approach.
• Basic computer skills for maintaining records and preparing reports.

Preferred Skills

• Experience in hospital ward operations or patient services.
• Familiarity with housekeeping, linen management, room readiness, and patient movement procedures.
• Ability to coordinate effectively with multiple departments.
• Ability to handle patient and attendant concerns professionally.

Why Join Us?

Join Imam Clinic and contribute to efficient ward operations, improved patient experience, and high standards of hospital service delivery.

How to Apply: Interested candidates are invited to submit their applications through Indeed.

Pay: Rs35,000.00 - Rs40,000.00 per month

Work Location: In person.