Service Technician – Concrete Machinery

About the job

About the Company

Zoomlion has covered more than 100 countries and regions worldwide and has already made market arrangements to follow the Belt and Road initiative. Zoomlion products have been well sold to the markets in the Middle East, South America, Africa, Southeast Asia, Russia as well as many high-end markets in the USA, Europe and Australia. The company has subsidiaries in nearly 20 countries in East Asia, Southeast Asia and Europe, etc., also industrial and technological parks in Italy, Germany, India, Brazil and Belarus as well as more than 50 resident offices around the world. Zoomlion is ranked 4th globally in the machinery manufacturing industry.

About the Role:

The role is responsible for finding out, adjusting, repairing or overhauling mechanical, hydraulic and pneumatic equipment, carrying out periodic maintenance of heavy equipment machinery, providing technical support to customers, and managing service, spare parts, and related operational processes.

Responsibilities:

• Responsible to find out, adjust, repair or overhaul the mechanical, hydraulic and pneumatic equipment
• Carry out periodic maintenance of the heavy equipment machinery like Truck Mounted Pumps, Truck Mixer, Trailer Pumps, Batching Plants, Placing Booms, etc.
• Test mechanical products and equipment after repair or assembly to ensure proper functioning and compliance
• Provide technical support to customers and maintain amicable client relations
• Ensure that work is undertaken in a safe manner and that practices conform to safety regulations and procedures
• Prompt action on calling for service implementation - On-site fault handling, rapid response to client service, field service
• Central warehouse order processing management
• Follow on regular distribution order plan once issued
• Regional spare parts sales and payment management
• Training and guidance for the service system
• Collection and inspection of service data
• Inventory vehicle management with new machine receiving inspection
• Spare parts organization, shipping, quality assurance, used spare parts management

Qualifications:

• Graduate or a relevant college diploma holder (preferably in Automotive)
• Experience: 1 to 3 years in same industry
• Candidates with experience in Engineering Machinery/Heavy Equipment Machinery (Truck Mounted Pumps, Truck Mixer, Trailer Pumps, Batching Plants, Placing Booms) industry will be preferred, familiarity with local region

Required Skills:

• Skills: Cold Calling, Lead Generation, Customer Relations, Marketing Strategies, Key Account Management.
• English language (Required)

Please share relevant CV’s at Jawwad.ahmed@zoomlion-zitc.com .