Sales Specialist

About the job
About the job

Company Description

Fortune Academy is a leading online education provider offering career-focused training in Real Estate, Healthcare, Environmental Health & Safety (EHS), Construction Safety, Home Inspection, and other professional industries.
Founded in 1982, Fortune Academy has grown from a single classroom into a nationally recognized training organization serving students across South Carolina, North Carolina, Georgia, Texas, New York, and other regions through flexible online and instructor-led training.

Over the past four decades, Fortune Academy has trained more than 550,000 professionals by delivering high-quality, practical education that prepares students for licensing, certification, and career advancement. We proudly partner with real estate associations, hospitals, construction companies, brokerage firms, educational institutions, and employers to provide industry-recognized training programs with outstanding student outcomes.

At Fortune Academy, we are passionate about helping individuals build successful careers while providing exceptional customer service throughout their educational journey.

Role Description

The Sales Executivie is a full-time, on-site position based in Karachi.
This role combines customer service, admissions, and sales. You will be responsible for handling both inbound and outbound calls, assisting prospective and current students, and providing accurate information about Fortune Academy's programs, tuition, schedules, scholarships, and enrollment process.
In addition to answering incoming inquiries, you will proactively contact warm leads who have expressed interest in our programs through our website, marketing campaigns, and partner referrals. Your goal will be to understand each prospective student's educational and career objectives, answer their questions, overcome objections, and guide them through the enrollment process.
You will also:
Follow up with prospective students via phone, email, and SMS.
Convert inquiries into qualified and enrollment-ready students.
Maintain accurate student records using CRM software.
Coordinate with internal departments to ensure a seamless student experience.
Provide excellent customer service before, during, and after enrollment.
Meet daily and monthly performance goals related to call quality, follow-up, lead conversion, enrollments, and customer satisfaction.

This role is ideal for someone who enjoys speaking with people, is motivated by achieving goals, and takes pride in helping others build successful careers.

Qualifications
Previous experience in customer service, call center operations, telesales, inside sales, admissions counseling, or business development is preferred.
Strong sales and customer service skills with the ability to build rapport and earn customer trust.
Proven ability to follow up with warm leads, overcome objections, and convert inquiries into enrollments or qualified sales opportunities.
Excellent verbal and written communication skills in English.
Confident speaking over the phone and comfortable handling both inbound and outbound calls.
Experience working with CRM systems, call center software, and lead management tools.
Strong computer skills, including Microsoft Office (Word, Excel, Outlook), Google Workspace, email, and web-based applications.
Excellent organizational and multitasking abilities with strong attention to detail.
Self-motivated, target-driven, and capable of working independently while contributing to a team environment.
Professional attitude, positive mindset, and strong problem-solving skills.
Ability to work full-time on-site in Karachi with reliability and punctuality.
Previous experience in the education, healthcare, training, or professional services industry is an advantage.
High school diploma or equivalent is required. A Bachelor's degree in Business, Marketing, Communications, or a related field is preferred but not required.

Work Schedule

This is a full-time, on-site evening/night shift position.

Applicants may choose one of the following permanent shifts:

5:00 PM – 2:00 AM (PKT)
6:00 PM – 3:00 AM (PKT)
7:00 PM – 4:00 AM (PKT)
Please note:
Employees will select one shift at the time of hiring.
We do not follow a rotating shift system.
Once your shift has been assigned, it will remain your permanent shift unless otherwise agreed upon by management.

What We Offer

Competitive salary
Performance-based incentives and bonuses
Career growth opportunities
Professional training and ongoing coaching
Friendly and supportive work environment
Opportunity to work with an internationally recognized education provider

How to Apply

If you're passionate about customer service, sales, and helping people achieve their career goals, we'd love to hear from you.

Apply through LinkedIn Easy Apply or email your resume to:

sales@fortuneacademy.com

Interview Details

Interview Type: In-Person Only

Interview Date: Saturday, August 10, 2026

Location:

Fortune Academy Office

Karachi, Pakistan

Only shortlisted candidates will be contacted for an interview.

We look forward to meeting motivated individuals who are ready to grow their careers with Fortune Academy.