Junior Process Associate

Key Responsibilities:

1. Conduct a thorough analysis of business processes to identify inefficiencies and areas for improvement
2. Collaborate with stakeholders and the operations team to gather data, understand needs, and overcome obstacles
3. Utilize root cause analysis to pinpoint bottlenecks in processes and present multiple solutions to top management
4. Designed and implemented optimized process flows using Business Process Modeling Notation (BPMN) 2.0
5. Specify technical requirements and develop test plans for the proposed solution
6. Work closely with the tech team on application development and incorporate industry best practices into departments
7. Create documentation to standardize processes, sequences, and procedures
8. Implement semi-automation in various departments to streamline repetitive tasks and increase productivity

Requirements:

1. A bachelor's degree / Industrial Engineering degree / BSCS etc.
2. Minimum of 1-2 years of experience in the relevant field.
3. Analyzing data and operations, as well as interpreting information from customers, vendors, and key stakeholders.
4. Proficient in using analytical programs, as well as spreadsheet software and flow-charting tools.
5. Think creatively to solve their clients’ problems, so they need to have strong troubleshooting skills to find new ways to help clients achieve their goals.
6. Excellent writing skills to produce presentations and reports on their findings.
7. Ability to Understand Delegated Objectives.
8. Outstanding Organizational, multitasking, and problem-solving skills.
9. Critical thinker, creative problem solver, great analytical mindset, data-driven approach (add these in the required skills as well)