Front Desk Officer (Female)

About Pak British

Pak British Educational Services (Pvt.) Ltd. has been a trusted name in international education since 1997. We are seeking a highly professional, confident, and customer focused Front Desk Officer to become the face of our organization. The ideal candidate will create a welcoming experience for students, parents, and visitors while upholding the highest standards of professionalism.

Job Responsibilities

• Welcome and assist students, parents, clients, and visitors with courtesy and professionalism.
• Answer and manage incoming phone calls, WhatsApp messages, emails, and walk in inquiries.
• Schedule appointments and coordinate with education consultants.
• Maintain student records and office documentation accurately.
• Handle administrative and reception duties efficiently.
• Ensure the reception area remains organized, presentable, and professional at all times.
• Coordinate with different departments to ensure smooth office operations.
• Deliver an exceptional customer experience from the first point of contact.
• Maintain confidentiality and follow all company policies and SOPs.

Candidate Requirements

• Bachelor’s degree from a recognized university.
• Minimum 2 years of experience in a front desk, reception, customer service, or administrative role.
• Excellent spoken and written English.
• Outstanding communication and interpersonal skills.
• A polished, well groomed, and business professional appearance.
• Professional etiquette with a confident, pleasant, and welcoming personality.
• Strong organizational, multitasking, and problem solving skills.
• Proficiency in Microsoft Office.
• High level of integrity, punctuality, and attention to detail.
• Ability to work in a fast paced and client focused environment.

Preferred Qualifications

• Experience in an education consultancy or corporate environment.
• Experience using CRM software.
• Knowledge of social media communication and client engagement.

Professional Dress Code

The selected candidate will represent the image and values of Pak British Educational Services. She will be required to wear the official Pak British blazer as part of the company’s professional dress code during working hours. Candidates should be comfortable maintaining a polished, well groomed, and business professional appearance that reflects the company’s brand standards.

What We Offer

• Competitive salary package.
• Performance based incentives.
• Professional training and career development.
• Supportive and growth oriented work environment.
• Opportunity to build a long term career with one of Pakistan’s leading international education consultancies.

Pay: From Rs15,000.00 per month

Application Question(s):

• Do you have at least 2 years of front desk or receptionist experience?
• Are you fluent in spoken and written English?
• What is your highest qualification?
• Have you worked in an education consultancy or corporate office before?
• Are you comfortable wearing the official company blazer as part of the professional dress code?
• What is your expected monthly salary?
• How soon can you join?

Work Location: In person