Digital Sales Officer

Join our team and help make a difference in people’s lives. We offer growth opportunities, a supportive environment, and the chance to build a meaningful career.
Digital Sales Officer
 

What we are looking for

• Minimum Bachelor’s degree
• 1–2 years of experience in telesales, call center, or direct sales (experience in insurance, Takaful, or banking sector will be an added advantage).
• Excellent communication and interpersonal skills.
• Strong negotiation and customer engagement abilities.
• Confidence in handling customer queries and closing sales over the phone.
• Goal-oriented, proactive, and able to perform in a target-driven environment.
• Basic computer literacy and experience in CRM or call center software will be preferred.

Key Responsibilities

• Conduct outbound calls to potential customers to promote company products and services.
• Achieve monthly sales targets through effective telesales and customer engagement techniques.
• Maintain accurate and updated records of customer interactions, leads, and sales activities.
• Build and maintain strong, long-term customer relationships to ensure repeat business.
• Collaborate with team members and management to enhance overall sales performance and achieve departmental goals.
• Collaborate with marketing and digital teams to execute campaigns and maximize lead conversions.