Customer Calling Agent

Job Description:
We are seeking enthusiastic and dedicated individuals to join our team as Call Center Representatives. In this role, you will handle inbound and outbound calls, provide excellent customer service, and support sales and operational activities.Strong communication skills and a customer-first attitude are essential for success in this role.

Key Responsibilities:

• Handle inbound and outbound customer calls in a professional manner
• Respond to customer inquiries and resolve issues efficiently
• Provide product or service information to customers
• Maintain accurate records of customer interactions
• Follow company policies and quality standards
• Follow company policies and procedures

Requirements:

• Good English communication skills (spoken and written)
• Basic computer knowledge
• Ability to work night shifts
• Strong problem-solving and interpersonal skills
• Prior CSR or call center experience is a plus

What We Offer:

• Market-competitive salary
• Friendly and professional work environment
• Career growth opportunities
• Performance-based incentives

How to Apply:
Interested candidates can apply on Indeed with their updated CV.

Shift Timing:
6:00 PM to 4:00 AM

Office Address:
2nd Floor, Shafi Court, Club Road, Merewether Rd, near Avari Towers, Civil Lines, Karachi

WhatsApp Contact:
0319-5002892

Job Types: Full-time, Fresher

Pay: Rs50,000.00 - Rs90,000.00 per month

Work Location: In person