Operations Executive

Full job description

Operations Executive

Location: Gulistan-e-Johar, Karachi (On-site)

Working Schedule: Monday to Friday
4 pm – 10 pm: Office (Gulistan-e-Johar, Karachi)
11 pm – 1 am: Work from Home

Salary: PKR 75,000–80,000 (depending on experience)

About the Role

We're looking for an organized and reliable Operations Executive to join our team.

In this role, you'll support our day-to-day operations by communicating with clients, updating internal systems, coordinating appointments, and ensuring everything runs smoothly.

We're looking for someone who enjoys staying organized, pays attention to detail, and can follow processes accurately.

Responsibilities

• Reply to client emails and messages
• Schedule and reschedule appointments
• Update CRM and Google Sheets
• Maintain accurate client records
• Coordinate with internal team members
• Follow up with clients when needed
• Complete daily administrative and operational tasks
• Help improve internal processes over time

Requirements

• Excellent written English
• Good spoken English
• Strong organizational skills
• Comfortable using Google Sheets and computer applications
• Reliable and punctual
• Fast learner with attention to detail
• Able to manage multiple tasks efficiently

Preferred Qualifications

• 1–3 years of office, customer support, administration, or operations experience
• Experience using CRM software is a plus

What We Offer

• Stable full-time position
• Professional office environment
• Continuous training and coaching
• Career growth opportunities
• Performance-based bonuses
• Opportunity to work with international clients

Who Will Succeed in This Role?

This role is ideal for someone who:

• Is organized and dependable
• Communicates professionally
• Learns quickly
• Takes ownership of assigned work
• Enjoys working in a fast-paced environment

Pay: Rs75,000.00 - Rs80,000.00 per month

Application Question(s):

• Can you commute to Gulistan-e-Johar (Block 12), Karachi every day?
• Are you comfortable working a hybrid schedule of 4 pm–10 pm in the office and 11 pm–1 am from home?
• Do you have at least 1 year of experience in customer support, operations, administration, or a similar office role?
• Are you comfortable communicating with clients in English through email and chat?

Work Location: Hybrid remote in Karachi Gulistan-E-Jouhar (Kp-2023)