Phone Banking Officer

Job Description

Fulcrum Pvt Ltd is seeking a dedicated Phone Banking Officer to join its customer service team. 

Responsibilities
 

Job Responsibilities

·        Make inbound calls to customers professionally

·        Explain banking products & services clearly

·        Maintain high standards of customer service & call quality

·        Handle customer queries and provide accurate information

·        Meet daily and monthly performance targets

Requirements

·        Bachelor’s degree (Mandatory)

·        Strong communication & problem-solving skills

·        Willing to work in rotational shifts

·        Fresh graduates are highly encouraged to apply