FRONT OFFICE RECEPTIONIST

WE ARE HIRING – FRONT OFFICE RECEPTIONIST

Hotel Mehran Karachi is seeking an experienced, energetic, and highly professional Front Office Receptionist with strong knowledge of hotel operations and Front Office software systems.

Requirements:

• Minimum 2–5 years of experience in a reputable hotel.
• Complete understanding of Front Office operations, including:
• Guest Check-In & Check-Out Procedures
• Room Allocation & Room Status Management
• Reservation Handling
• Guest Billing & Folio Management
• Cash Handling and Night Audit Support
• Guest Complaint Handling
• Coordination with Housekeeping, Engineering, and Sales Departments
• Must be proficient in operating Hotel Property Management Systems (PMS) and Front Office software.
• Strong command of English and Urdu.
• Excellent grooming, communication, and guest relations skills.
• Ability to work independently and handle busy operational shifts.

Key Responsibilities:

• Ensure smooth and efficient guest arrivals and departures.
• Operate all Front Office systems accurately and professionally.
• Manage reservations, guest accounts, room inventory, and billing.
• Deliver exceptional guest service while maintaining hotel standards.
• Handle guest requests and complaints promptly and professionally.
• Maintain accurate records and reports as required by management.

What We Are Looking For:

We need a Front Office expert who understands hotel systems, guest handling, and daily Front Office operations from start to finish. Candidates with hands-on hotel software experience and strong operational knowledge will be given preference.

Interested candidates may send their updated CV to:
hr@hotelmehran.com

Hotel Mehran Karachi
Where Hospitality Meets Excellence

Pay: Rs41,000.00 - Rs45,000.00 per hour

Work Location: In person