Front Desk Officer

Job Description

HRSG - Innovative Business Solutions is currently hiring for the following position for one of its clients.

Position: Front Desk Officer 
Industry: Banking Sector
Location: Karachi (Clifton) 
Job Type: Contractual (HRSG)
No of Position: 01

Qualification:
✔️ Intermediate / Bachelors

Experience: 
✔️ Minimum 1–2 years in a similar role

Responsibilities
 

• Greet and welcome visitors in a professional and courteous manner.
• Answer, screen, and forward incoming phone calls efficiently.
• Manage appointment scheduling and coordinate calendars for staff as needed.
• Handle customer inquiries and provide accurate information promptly.
• Maintain the reception area in a tidy and organized state.
• Assist with administrative tasks such as data entry and filing.
• Coordinate with other departments to ensure smooth communication flow.
• Manage incoming and outgoing mail and deliveries.
• Keep track of office supplies and notify management of any shortages.
• Ensure security by following safety procedures and monitoring visitor access.
• Handle time management for appointments and meetings to reduce scheduling conflicts.
• Report any issues or concerns to relevant personnel for timely resolution.