DHA PHASE 2 - Front Desk Officer

About the job

Company Description

Berlitz is a global leader in language instruction and skills development, empowering individuals, businesses, governments, and organizations to succeed in an interconnected world. With over 550 locations in more than 70 countries, Berlitz provides language training, cultural competence, and leadership programs tailored to adapt to clients' evolving needs. As part of Benesse Corporation, Berlitz continues to innovate and expand its offerings to meet the demands of a dynamic global environment.

Role Description

This is a full-time, on-site role for a Front Desk Officer based in Karachi, Pakistan. The Front Desk Officer will be responsible for performing receptionist duties, managing customer interactions, operating office equipment, and handling office administration tasks efficiently. The role also includes creating a welcoming environment for clients and visitors and supporting the operational team’s needs as required.

Qualifications

 

• Strong interpersonal skills with the ability to professionally interact with clients, team members, and visitors
• Experience in receptionist duties and managing front desk operations
• Proficiency in customer service, including responding to inquiries and handling concerns
• Familiarity with operating and maintaining office equipment such as telephones, computers, and printers
• Office administration skills with attention to detail and organizational abilities
• Proficient in Microsoft Office Suite and basic computer skills
• Ability to multitask and prioritize tasks in a fast-paced environment
• Previous experience in a customer-facing role is a plus.