Customer Support Intern

Job Description:

Zidello is looking for a motivated and responsible Customer Support Intern (CSR Intern) to join our growing e-commerce team. This internship is ideal for fresh graduates, students, or individuals from a medical or healthcare background who want to gain practical experience in customer service and e-commerce operations.

The selected candidate will assist the support team in managing customer queries, order updates, and ensuring a smooth customer experience.

Key Responsibilities:

• Assist in managing and responding to customer chats and inquiries
• Support the team in handling order tracking and order-related queries
• Help customers with basic questions regarding products, orders, and delivery
• Maintain records of customer conversations and order details
• Work with the team to ensure a positive and professional customer experience

Requirements & Qualifications:

• Freshers are encouraged to apply
• Candidates from medical or healthcare fields are welcome
• Basic computer knowledge and familiarity with online systems
• Good written and verbal communication skills
• Responsible, eager to learn, and able to work in a team environment

What You Will Gain:

• Hands-on experience in customer support and e-commerce operations
• Professional communication and problem-solving skills
• Exposure to real-world customer service workflows

How to Apply:

Interested candidates can send their CV to [email protected] with the subject line “CSR Internship Application.”

Job Types: Internship, Fresher
Contract length: 3 months

Application Question(s):

• What is your current residential location (area and city)?
• What are your salary expectations?
• Are you available for an interview within the next 7 days?

Work Location: In person