Customer Support Executive

We’re looking for a Customer Support Executive who can manage client queries efficiently and ensure smooth communication.

Job Responsibilities:

• Receive and handle client queries via calls, WhatsApp, and email
• Clearly understand customer issues and requirements
• Forward queries to the relevant internal team
• Follow up internally to ensure timely resolution
• Keep clients updated on status and progress
• Maintain records of issues and resolutions

Requirements:

• Strong communication and listening skills
• Ability to understand problems quickly and explain clearly
• Good coordination and follow-up skills
• Basic knowledge of CRM or software systems (preferred)
• Patient, professional, and customer-focused attitude

Location:

• Karachi (On-site / Remote optional)

Send your resume via DM or email: [email protected]

Pay: Rs40,000.00 - Rs70,000.00 per month

Work Location: In person