Chat / Call Support Morning / Night Shift

Job Job Opportunity: Chat & Call Support (Female)

We are looking for dedicated Female Support Staff to join our team. You will be responsible for assisting customers on our ticket-selling website by answering their questions and resolving their concerns via chat and phone calls.

Role and Responsibilities:

Provide high-quality customer support through live chat and phone calls.

Answer customer queries regarding ticket bookings, payments, and website navigation.

Ensure a positive experience for every customer.

Required Skills

​Shift Details (Rotating)

Please note that this position involves a rotating schedule every 15 days:

Morning Shift: 15 Days

Night Shift: 15 Days

Candidates must be comfortable switching between these shifts twice a month.

Requirements

Excellent communication skills (written and verbal).

Ability to handle customer inquiries patiently and professionally.

Reliable and punctual.

Computer Skills / Emails / Searching / MS Office

English Speaking and Listening is must