Senior Student Training Consultant

You will be the first point of contact for potential learners—guiding them through their decision-making journey with empathy, product knowledge, and confidence. You’ll convert walk-ins, calls, and digital leads into confirmed enrolments while maintaining the highest standards of customer satisfaction and institutional integrity.

Key Responsibilities:

• Convert walk-in, telephonic, and online leads into confirmed student enrolments.
• Provide accurate and clear counselling on IIPD’s technical and professional training programs.
• Conduct follow-ups to maximize lead conversion and reduce inquiry drop-offs.
• Deliver personalized consultation for students, working professionals, and industry clients.
• Maintain strong knowledge of course structures, benefits, fees, and value propositions.
• Handle objections and concerns with patience, empathy, and solution-oriented thinking.
• Track and update daily progress on CRM tools, spreadsheets, and reporting software.
• Maintain up-to-date student records, feedback forms, and performance logs.
• Support marketing activities, seminars, university visits, and open house events when required.
• Work closely with trainers, business development, and digital teams to align goals.

Required Skills & Traits:

• Proven experience in student counselling or academic sales (language or training background preferred).
• Excellent verbal and written communication in English and Urdu.
• Strong understanding of student behavior, motivation, and career aspirations.
• Highly organized, self-motivated, and result-driven personality.
• Proficient in MS Office, CRM tools, email communication, and digital documentation.
• Strong listening, problem-solving, and negotiation skills.
• Ability to multi-task under pressure and deliver results in a fast-paced environment.
• Team player with a service-driven and ethical approach.

Why Join IIPD Global?

• Be part of an international brand shaping the future of training and skill development.
• Enjoy a supportive team environment focused on impact, innovation, and growth.
• Access continuous learning opportunities in automation, IT, and career development.
• Contribute to a mission-driven organization empowering Pakistan’s youth and professionals.