Sales Manager - Merchant Onboarding

About PointClub

PointClub is a digital loyalty platform that helps restaurants, cafés, retailers and other local businesses keep their customers coming back. Merchants use PointClub to give customers loyalty points, digital punch cards and promotions. Customers collect and redeem rewards across their favourite shops in a single app. We are growing fast in Karachi and are hiring a Sales Manager to lead merchant acquisition.

The Role

You will lead the merchant sales function from start to finish. You will build and manage a team of Sales Executives, own the pipeline and onboarding targets, and personally close our most important merchant accounts. This is a hands-on role. You will spend real time in the field as well as managing the team.

Key Responsibilities

- Lead, coach and motivate a team of Sales Executives. Set their individual targets and track performance.

- Build the merchant acquisition strategy for Karachi, including target areas, business categories and key accounts.

- Own the sales pipeline from lead generation through to signed and onboarded merchants.

- Personally pitch, negotiate and close high-value merchants and multi-branch chains.

- Make sure merchants are onboarded smoothly, with documentation completed accurately and on time.

- Meet monthly and quarterly targets for merchant onboarding and revenue.

- Keep sales data and the CRM accurate, and report weekly on pipeline, conversion and team performance.

- Pass merchant feedback to the product and support teams to improve the offering.

- Hire and train new sales staff as the team grows.

Requirements

- 2+ years of B2B or field sales experience, ideally in merchant onboarding, fintech, payments, SaaS or FMCG/retail.

- At least 1 years of experience managing or leading a sales team.

- A proven record of meeting or beating sales targets.

- Strong communication, negotiation and presentation skills in both English and Urdu.

- Confident running a pipeline and forecasting sales.

- An existing network among Karachi businesses is a strong plus.

- Comfortable with regular client and field visits across the city.

- A Bachelor's degree is required; an MBA or business degree is preferred.

What We Offer

- Competitive salary, plus performance incentives

- The chance to build and lead a sales team at a growing startup

- Clear career progression as we expand to new cities

- Supportive, fast-moving team environment

Pay: Rs44,000.00 - Rs100,000.00 per month

Work Location: In person