Network Engineer

About the job
Kickstart is Pakistan’s largest coworking space operator with a mission of creating ease of doing business for SMEs, startups, and freelancers. We have 15 operational coworking spaces in Karachi, Lahore, and Islamabad, with 5600+ members using our spaces daily.

We are seeking a skilled and proactive Network Engineer to support our IT and network operations. The ideal candidate will assist in managing and maintaining a robust IT infrastructure, including Mikrotik and UniFi network systems, CCTV surveillance, door access control systems, and overall IT operations. This role requires a hands-on individual with a keen understanding of network and system management.

Key Responsibilities:

1. Network Administration:

Assist in configuring, maintaining, and troubleshooting Mikrotik and UniFi network devices, including routers, switches, and wireless access points.
Monitor network performance and ensure reliable connectivity across all locations.
Manage VLANs, VPNs, firewalls, and other network protocols to maintain security and efficiency.
Conduct firmware updates, backups, and documentation of network devices.

2. IT Operations Support:

Provide technical support to users for hardware, software, and network-related issues.
Install, configure, and maintain IT equipment such as desktops, laptops, printers, and servers.
Ensure timely patch management and updates for operating systems and software.
Monitor IT systems to identify and resolve issues proactively.

3. CCTV and Door Access Systems:

Install, configure, and maintain CCTV surveillance systems and IP cameras.
Troubleshoot and repair issues with CCTV hardware and software.
Manage and maintain door access control systems, including installation, configuration, and troubleshooting.

4. Documentation and Reporting:

Maintain up-to-date documentation of network layouts, configurations, and access credentials.
Generate periodic reports on network performance, security incidents, and system availability.

5. Collaboration and Improvement:

Work closely with the senior IT team to implement network upgrades and improvements.
Propose and execute enhancements to optimize IT operations and network performance.

Requirements:

Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).

Technical Skills:

Hands-on experience with Mikrotik and UniFi devices.
Proficiency in network troubleshooting, routing, and switching protocols.
Knowledge of CCTV systems and door access control technologies.
Familiarity with IT operations, hardware, software, and operating systems (Windows, Linux, etc.).
Basic understanding of cybersecurity principles and best practices.

Certifications (Preferred):

Mikrotik Certified Network Associate (MTCNA) or higher.
UniFi certification (Ubiquiti Enterprise Wireless Admin or similar).
CompTIA Network+ or similar IT certifications.
Work Environment and Benefits:
Competitive salary and benefits package.
Opportunity to grow within a dynamic IT team.