Customer Support Executive

Deliver a class apart customer experience as measured by performance objectives and in accordance of the core values of our client
Assist customers with their items purchased through ecommerce website
Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
Providing alternatives to products/items, which are not available on the ecommerce website
Follow standard processes and procedures when it comes to providing the resolution
Staying up to date with latest updates on system information, process changes and future updates
Must be able to overcome objections and handle customer push backs
Shift: 6PM-3AM

Salary: Upto 100K with fuel allowance/pick and drop

Location: Karachi, DHA Phase 7

Job Type: Full-time

Pay: Rs75,000.00 - Rs100,000.00 per month

Application Question(s):

What is your expected pay?
Would you be able to manage night shift? i-e 6pm-3am
Work Location: In person