Customer Care Representative

We are a professional services company that assists clients with documentation, applications, and process management. Our team is committed to delivering accurate information, high-quality service, and reliable support to individuals and businesses.

Job Description:

This is a full-time, on-site role in Karachi. The Customer Care Representative will handle client inquiries and provide support throughout various service processes. Responsibilities include:

• Responding to client questions via phone, email, or in person
• Providing clear information about required steps and documentation
• Maintaining and updating client records
• Coordinating with internal teams
• Ensuring a positive customer experience
• Supporting administrative and office tasks as needed

Qualifications:

• Strong communication skills
• Attention to detail and problem-solving ability
• Ability to multitask and work in a fast-paced environment
• Basic computer skills (MS Office, email, data entry)
• Fresh candidates may also apply

Employment Details:

• Job Type: Full-time, On-site
• Location: Karachi, Pakistan

How to Apply:

Submit your application through Indeed.
Only shortlisted candidates will be contacted.

Job Type: Full-time

Pay: From Rs35,000.00 per month

Ability to commute/relocate:

• Karachi: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Customer Care: 1 year (Preferred)

Language:

• Urdu and English (Preferred)

Location:

• Karachi (Preferred)

Work Location: In person