Branch Operations Manager

1. Transaction Processing

Supervise counter services and daily transactions (cash, cheques, account openings, etc.).

Ensure accurate processing, reconciliation, and report checking.

2. Service Delivery

Manage customer flow and counter efficiency.

Resolve customer issues and coordinate with sales/service teams.

3. Risk & Control

Monitor and improve internal controls.

Ensure compliance with SOPs, SBP guidelines, and dual control protocols.

Custodian of keys, security items, and branch documentation.

4. Cash Management

Maintain cash within approved limits.

Reconcile cash manually and with system balances.

Ensure timely disposal of excess cash.

5. Compliance & Audit

Support AML/KYC processes and ensure SOP adherence.

Report frauds, policy deviations, and regulatory breaches.

Timely audit rectifications and report submissions.

6. Staff Management

Supervise, coach, and evaluate team performance.

Ensure timely reporting and expense documentation.

Train staff and drive productivity improvements.

7. Administration

Maintain cost efficiency and branch infrastructure.

Act as Branch Security Officer and BM backup.

Handle tasks assigned by management.

Job Skills

Branch Support Microsoft Operating Systems Branch Administration Skills Branch Management Facilities Operations Branch Banking

Job Details

Industry:

Banking/Financial Services

Functional Area:

Accounts, Finance & Financial Services

Total Positions:

7 Posts

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Jaranwala, Karachi, Kotri, Matli, Muridkay, Shahdad Pur, Pakistan

Gender

No Preference

Minimum Education

Bachelor

Degree Title

Graduation

Career Level

Experienced Professional

Experience

5 Years - 8 Years

Apply Before:

Jun 03, 2025

Posting Date:

May 02, 2025